Frequently Asked Questions

  • What's included in rough-in plumbing for new construction?

    Rough-in plumbing includes installing water supply lines, drainage system setup, and waste venting before walls are closed. All work must meet local building codes for inspections. At Cruz Plumbing, LLC, we specialize in code-compliant rough-in services for new homes and remodels in White Lake, MI.
  • How long does a drain cleaning warranty typically last?

    Professional drain cleaning services often include a 30-day warranty on unclogging work to ensure the blockage doesn't return. This warranty covers the same drain if it clogs again within that period. At Cruz Plumbing, LLC, we stand behind our thorough cleaning techniques with this guarantee.
  • When should you replace a water heater instead of repairing it?

    If your water heater is over 10-12 years old, requires frequent repairs, or shows rust and leaks, replacement is typically more cost-effective. Newer tankless systems and efficient models can reduce energy costs. Cruz Plumbing, LLC installs code-compliant water heaters and tankless systems throughout White Lake, MI.
  • What does sewer line excavation involve?

    Sewer excavation includes site assessment, excavation planning, trenching to access the damaged line, repairing or replacing sections, and complete site cleanup. The process ensures long-lasting repairs to prevent recurring sewer problems. At Cruz Plumbing, LLC, we handle comprehensive sewer line excavation with minimal disruption.
  • Can you install plumbing under a concrete slab?

    Yes, under-slab plumbing installation requires specialized techniques including floor breaks, precise pipe placement, and careful concrete restoration. This custom work is common in basements and homes with slab foundations. Cruz Plumbing, LLC handles complex under-slab plumbing and unique layout challenges in White Lake, MI.
  • What's the benefit of installing a water softener?

    Water softeners remove hard minerals like calcium and magnesium that cause scale buildup in pipes, appliances, and fixtures. This extends the lifespan of water heaters and improves water quality. Cruz Plumbing, LLC provides expert water softener and iron filter installations with efficient, code-compliant practices.
  • How quickly can emergency plumbing repairs be done?

    Emergency plumbing services for pipe bursts, major leaks, and system failures require rapid response to prevent water damage and flooding. Most urgent repairs are addressed within hours of contact. At Cruz Plumbing, LLC, we offer 24/7 emergency plumbing repair services throughout White Lake, MI and surrounding areas.
  • What causes drains to clog repeatedly?

    Recurring clogs often result from buildup of grease, hair, soap residue, or tree root intrusion in sewer lines. Incomplete cleaning or underlying pipe damage can also cause repeat blockages. Cruz Plumbing, LLC uses thorough cleaning techniques and offers a 30-day warranty to prevent recurrence.
  • Do tankless water heaters work well in Michigan winters?

    Yes, tankless water heaters perform well in cold climates when properly sized and installed with adequate gas or electrical supply. They provide endless hot water without the risk of tank freezing. At Cruz Plumbing, LLC, we install tankless systems designed for White Lake, MI weather conditions.
  • What's the biggest mistake homeowners make with new construction plumbing?

    The most common mistake is not planning plumbing layouts early enough, leading to rushed decisions and code violations during inspections. Proper rough-in work must align with building codes before walls close. Cruz Plumbing, LLC ensures compliant water supply and drainage systems from the start.
  • How do you know if you need sewer excavation?

    Signs include multiple drain backups, sewage odors in the yard, soggy spots above the sewer line, or camera inspection revealing collapsed or severely damaged pipes. Excavation allows direct access for permanent repairs. Cruz Plumbing, LLC provides site assessment and excavation planning for lasting sewer solutions.
  • Can commercial plumbing systems be repaired after hours?

    Yes, commercial plumbing services often include after-hours and emergency repairs to minimize business disruption and downtime. Facilities require fast response for pipe bursts, leaks, and system failures. At Cruz Plumbing, LLC, we handle commercial installations, repairs, and maintenance for business properties throughout White Lake, MI.